What is Patient Portal?

Take an active role in your health care by using the Spine Patient Information Portal for anytime access to your personal health records and more.

  • Review your medical records online in a safe, secure environment
  • View test and lab results, read medical notes from your doctor
  • Update your health information (allergies, medications, conditions, etc.)
  • Schedule or change appointments

Access Patient Portal

Click the button to open Patient Portal

If you do not have an account, you must follow the instructions to create one to receive login access.

Patient Forms

To save time on the day of your appointment, please fill out the appropriate spine patient information forms and bring them with you:

Patient Packet

Download all new patient forms as a pdf. You can print the forms and fill them out before your appointment.

Privacy Policy

This pdf explains how information about you may be used and disclosed and how you can get access to this information.

Office Policies

Appointments

Alamo Neurosurgical Institute operates Monday through Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 2:00 PM. Appointments may be scheduled by calling our appointment desk at 210-564-8300, directly visiting the location of your choice or by making an appointment online. If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. This courtesy on your part will make it possible to give your appointment to another patient who needs to see the doctor.

Insurance/Payments

We accept most major HMO’s, all PPO’s and Medicare. We understand the increasingly complex array of insurance requirements and claims procedures and will assist you by processing your claims. Co-pays, as mandated by your insurance, are expected at time of service. All payments, whether co-pay or self-pay, are due at the time of service. If your insurance plan requires that you have a referral from your primary care physician, please have your primary care physician fax it to our office at 210-564-8399. We suggest you also please bring a copy of the referral with you for your initial visit at our office.

Medical Records

Our office requires 24 hours notice for release of your records, X-rays, MRI, etc. Records and X-rays will not be released without proper written authorization. New patients prior to their initial visit must arrange to have their current films sent to our office or hand carry them. These films (MRI, CT scans, X-rays) should be taken within the last 6 months.